International Delivery and Shiping POLICY

Thank you for visiting and shopping at www.thedentistshop.com Following are the terms and conditions that constitute our Shipping Policy.

Handling Time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment cost	Estimated delivery time	Shipment method
Free	7-10 business days	DHL Express

• Overnight delivery is not available.

Delivery delays can occasionally occur

• Traffic
• Weather Conditions.
• Failed Delivery Attempts.
• Customs.
• Vehicle Breakdowns.
• Lost Packages.
• Technology Issues.
• Spikes in Shipment Delivery Volumes.

Shipment to P.O. boxes or APO/FPO addresses

Delivery service is available to PO Box but we do not deliver to APO /FPO.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

www.thedentistshop.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping is the responsibility of the customer (tariffs, taxes, etc.).

Damages

www.thedentistshop.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.